Call Center Staff (Night Shifts) សំរាប់ ធនាគារពាណិជ្ជកម្មក្រៅប្រទេសនៃកម្ពុជា
| សំរាប់ : | ជនជាតិខ្មែរ |
| ផ្នែក : | គណនេយ្យ |
| ពេលធ្វើការ : | ពេញម៉ោង |
| ភេទ : | ប្រុស, ស្រី |
| ភាសា : | អង់គ្លេស |
| តំបន់ : | ភ្នំពេញ |
| ចំនួន : | 5នាក់ |
| ឈប់ទទួលពាក្យ : | ថ្ងៃទី 31 ខែ សីហា ឆ្នាំ2017 |
| ប្រាក់ខែ : |
តាមការចរចារ
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| បទពិសោធន៍ : | ត្រូវការ |
| សញ្ញាបត្រ : | បរិញ្ញាបត្រ |
Foreign Trade Bank of Cambodia (FTB) is Cambodia's first and foremost bank. It has been providing customers with safe and reliable banking services for over 37 years. With our head office in Phnom Penh, we currently operate eleven branches and office in Phnom Penh, Sihanoukville, Siem Reap, Battambang and Kampong Cham province and plan to continue expanding our distribution network. In order to cope with the growth, we are looking for highly motivated and qualified candidates to join with our “Employer of Choice Bank”: as the vacant positions below:
- Call Center Staff (Night Shifts) (05 Positions)
- Answer calls professionally and respond to customer’s inquiries as quickly as possible
- Handle and resolve customer complaints
- Provide customers with products and services information
- Identify and escalate priority issues
- Produce call reports and report issue / problem to the supervisor in a timely manner
- Provide outstanding and consistent services to provide solution to customers
- Create and maintain an environment which is easy and friendly experience for customer through highly professional service level
- Research required information using available resources
- Perform other duties as assigned by the supervisor
- Bachelor Degree in Banking or related field
- Experiences in Call Centre operations
- Knowledge of customer service principles and practices
- Knowledge of call centre telephony (Avaya System) and technology
- Being able to deal with all types of people
- Demonstrate superb customer service skills
- Excellent interpersonal and verbal communication skills
- Computer literacy and English language proficiency
Submission Deadline: at 05:00 PM
Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to us by using the contact detail.
Only short-listed candidates will be contacted for interview.
Please visit our website: http://www.ftbbank.com/vacant-and-career for more available vacancy.
នៅពេលអ្នកដាក់ពាក្យសំរាប់ការងារនេះ ប្រសិនបើអាចសុំជួយប្រាប់ទៅកាន់ក្រុមហ៊ុនថា "អ្នកបានឃើញការងារនេះក្នុងគេហទំព័រ www.khmeronlinejobs.com".
អរគុណទុកជាមុន,
ពីក្រុមការងារ ខ្មែរអនឡាញចប
| ឈ្មោះក្រុមហ៊ុន : | ធនាគារពាណិជ្ជកម្មក្រៅប្រទេសនៃកម្ពុជា |
| អុីម៉េល : | HR@ftbbank.com |
| អាស័យដ្ឋាន : | Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara, Phnom Penh |
| គេហទំព័រ : |
http://www.ftbbank.com |
